In its most distilled form, a “case study” involves investigation of “real-life phenomenon through detailed contextual analysis of a limited number of events or conditions, and their relationships.”1 The “case” may focus upon an individual, organization, event, project, or phenomenon, anchored in a specific time and place. Most cases are based on real events, or a plausible construction of events,2 and tell a story, often involving issues or conflicts that require resolution.3 The most effective case studies facilitate multiple assessments of the same situation, “leading to several equally plausible and compelling conclusions, each with different implications for action.”4

A case study usually focuses on a single subject...

You do not currently have access to this content.