In its most distilled form, a “case study” involves investigation of “real-life phenomenon through detailed contextual analysis of a limited number of events or conditions, and their relationships.”1 The “case” may focus upon an individual, organization, event, project, or phenomenon, anchored in a specific time and place. Most cases are based on real events, or a plausible construction of events,2 and tell a story, often involving issues or conflicts that require resolution.3 The most effective case studies facilitate multiple assessments of the same situation, “leading to several equally plausible and compelling conclusions, each with different implications for action.”4
A case study usually focuses on a single subject of analysis; however, case study analyses can also be designed as comparative investigations that highlight the relationship between two or more subjects. They also frequently include central characters and quotations and dialogue.5 The methodology can be a quantitative,...